Terms of Service

These Terms of Service ("Terms") form a binding agreement between you ("you," "Customer") and Deck-Agent, Inc., a Delaware corporation ("Deck-Agent," "we," "us"), and govern your access to and use of askdeck.ai and the Deck-Agent service (the "Service"). By creating an account, clicking "I agree," or otherwise using the Service, you accept these Terms and our Privacy Policy. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to that organization.

Deck-Agent generates Microsoft PowerPoint (.pptx) presentations from a brief you submit via voice call, SMS, web form, or email. We use third-party large language models (currently Anthropic Claude) to draft slide content based on your inputs. The full list of subprocessors that support the Service is published in our Data Processing Addendum.

You must be at least 18 years old, or 13 or older with the verifiable consent of a parent or legal guardian, to use the Service. You may not use the Service if you are (a) located in, ordinarily resident of, or a national of a country or region subject to comprehensive U.S. sanctions (including Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, and Luhansk regions of Ukraine), or (b) listed on any U.S. government restricted-party list (including OFAC's Specially Designated Nationals list). You also confirm that you will not use the Service for the benefit of any such country, region, or party.

Account creation is handled by our identity provider, Clerk, using passwordless sign-in or single sign-on. You agree to provide accurate and current information, to keep your sign-in credentials confidential, and to notify us promptly at [email protected] of any unauthorized use. One natural person may operate one personal account; accounts are not transferable. We may suspend or terminate any account that we reasonably believe is fraudulent, abusive, or violates these Terms. You are responsible for all activity that occurs under your account.

We offer a no-questions-asked refund on any individual deck purchase (pay-per-deck or a single Pro/Teams credit redemption) if you request it within seven (7) days of the deck's generation and you tell us the output fell short of the brief. Request a refund by emailing [email protected] with the deck ID. Refunds are credited to the original payment method within 5–10 business days. Monthly and annual subscription fees are non-refundable except as required by applicable consumer-protection law or as expressly stated in this section.

On the Free plan, you may generate a watermarked preview of a deck without payment. Previews are for evaluation only; the watermark may not be removed except by purchasing the deck. Free use is subject to fair- use rate limits and may be suspended for abuse. We do not require a payment method to generate a preview.

Decks generated by the Service are produced by artificial-intelligence models that draft text, structure, and suggestions from your brief. AI-generated content may contain inaccuracies, fabricated facts ("hallucinations"), out-of-date information, or material that coincidentally resembles existing works. You acknowledge that:

• You are solely responsible for reviewing, verifying, and editing every deck before relying on it or sharing it.
• The Service does not provide professional advice of any kind, including legal, medical, financial, tax, investment, or engineering advice, and decks must not be presented as such.
• Generated content reflects statistical patterns in training data and does not represent our views or judgment.
• We do not guarantee that the same brief will produce the same deck twice, that any output is novel, or that any output is free from similarity to third-party material.

You agree not to, and will not permit any user to:

• use the Service to create content that infringes intellectual- property rights, misappropriates trade secrets, or violates privacy or publicity rights;
• generate content that is unlawful, defamatory, harassing, hateful, threatening, deceptive (including deepfakes intended to defraud or impersonate without consent), or that exploits minors;
• generate sexually explicit content depicting any real person without consent, or any sexual content depicting minors;
• attempt to reverse-engineer, decompile, scrape, crawl, or systematically extract the Service or its outputs except as permitted by law;
• use the Service's outputs to train, fine-tune, or evaluate any machine-learning model that competes with Deck-Agent or with the underlying model providers;
• interfere with the Service, probe it for vulnerabilities outside an authorized program, transmit malware, or impose an unreasonable load on our infrastructure;
• resell, sublicense, or make the Service available to third parties outside the seats and credits you have purchased.

We may investigate suspected violations and may suspend or terminate access for any violation, with or without notice depending on severity.

We do not use Customer Content or Generated Output to train, fine-tune, or otherwise improve our machine-learning models or those of our subprocessors. There is no opt-in and no opt-out — training is simply not part of what we do with your data. Customer Content is processed only to provide the Service to you and as otherwise described in our Privacy Policy.

From time to time we may make pre-release, alpha, beta, preview, or experimental features ("Beta Features") available. Beta Features are provided "as is," may be discontinued or changed at any time, may not work as described, and are excluded from any service-level commitment or refund obligation. Your use of Beta Features is voluntary and at your own risk.

We will use commercially reasonable efforts to keep the Service available, but we do not offer a contractual uptime service-level agreement at the plan tiers described in Section 5. The Service may be interrupted for scheduled maintenance, emergency maintenance, third-party failures, or events outside our reasonable control. We publish status information at status.askdeck.ai when available.

We respect intellectual-property rights. If you believe content on the Service infringes your copyright, send a notice that complies with 17 U.S.C. §512(c)(3) to our designated agent at [email protected] with the subject line "DMCA Notice." Include (a) your signature, (b) identification of the copyrighted work, (c) identification of the material to be removed and its location, (d) your contact information, (e) a statement of good- faith belief, and (f) a statement under penalty of perjury that the notice is accurate and that you are authorized to act. We will respond in accordance with the DMCA, including by removing or disabling access to material we determine to be infringing, and we may terminate the accounts of repeat infringers. Counter-notices may be sent to the same address.

We may update these Terms from time to time. For material changes, we will provide at least thirty (30) days' advance notice by email to the address on your account or by a prominent notice in the Service. If you do not agree to a change, you may terminate your account before it takes effect; continued use after the effective date constitutes acceptance. Non-material changes (typos, clarifications, reorganization) take effect when posted.

You may stop using the Service and delete your account at any time from your account settings or by emailing [email protected]. We may suspend or terminate your access immediately if you materially breach these Terms, if your account presents a security or legal risk, or if we are required to do so by law. On termination, your right to use the Service ends; Sections 8, 10, 11, 17, 18, 19, 20, 21, and 22 survive. Deletion of stored data follows the schedule in our Privacy Policy.

EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE SERVICE AND ALL GENERATED OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR QUIET ENJOYMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY GENERATED OUTPUT WILL BE ACCURATE, ORIGINAL, OR FIT FOR YOUR INTENDED USE.

TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS UNDER THESE TERMS WILL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS ($100) OR (B) THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITATIONS DO NOT APPLY TO (i) a party's indemnification obligations under Section 19, (ii) your payment obligations, (iii) your breach of Section 9 (Acceptable use) or Section 10 (Ownership and license), or (iv) liability that cannot be limited under applicable law (such as gross negligence, willful misconduct, or fraud).

These Terms and any dispute arising under them are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. Subject to Section 21, the state and federal courts located in New Castle County, Delaware have exclusive jurisdiction over any dispute not resolved by arbitration, and each party consents to personal jurisdiction and waives any objection to venue there. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Questions about these Terms? Email [email protected]. Privacy-specific questions go to [email protected].